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DiRT RALLY 2.0
Raving Fans!
$15.49
NewCondition BK9956
34 15.49
9780006530695

Raving Fans!

$15.49
Earn 388 Player Points worth $0.39

Estimated delivery: 25 Feb 19 - 01 Mar 19

Please allow an additional 2-3 working days before dispatch.
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Product Description

Raving Fans!

With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature - not just a passing fad., Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace - and turn their customers into raving, spending fans.

Why Buy From Us?

Free Insured Delivery.

Insured delivery on all orders over $50 is available to all of our customers, new or old.

Your order is also insured so that if anything goes wrong with the delivery, we can replace it for you quickly and at no additional cost.

Safe, secure checkout and hassle-free returns.

Not only do we allow payments via debit and credit cards, we also take payments via PayPal so you can use your PayPal balance when you want to pay.

Excellent Customer Support.

Customer service is our main focus and this is apparent in how loyal our customers are. A dedicated team of staff are ready should you need to contact them for any reason at all. Check out our Help Centre or try the Live Chat to get in touch.

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