Delivery & Payment

Delivery

Due to local lockdowns as a result of COVID-19 in the Victoria state, please allow up to 45 days for your parcel to arrive with you before contacting us. See AusPost Impacts & Delays for more information.

Our delivery is tip top and we have a range of options that can get your parcel to you ASAP, however big or small.

Our team aim to pack, check and dispatch orders within 24 hours on Monday to Friday excluding public holidays. During the Christmas holiday season, orders may take more than 24 hours before dispatch. Orders are delivered by UPS or Royal Mail. All items are shipped from the UK.

We may choose to dispatch your order using DHL Tracked services if the order is of high value/quantity, the decision to upgrade to a tracked service is made at our discretion

We have now introduced

• Our new Express Delivery Service that's 2 days quicker than our standard postage!

And don't worry...

Delivery on orders over $50 is still FREE for Australia, Canada & USA!

Delivery Method	Cost	Average Delivery Times By Area Type
FREE Delivery- An average of 7-15 working days	Free Delivery applies to orders over $50	Metro: 7-13 working days Rural: 8-14 working days Outlying: 9-15 working days
Standard Australia Delivery - An average of 7-15 working days	$1.99	Metro: 7-13 working days Rural: 8-14 working days Outlying: 9-15 working days
Express Delivery Service - 2 working days quicker than standard!	$4.99	Metro: 5-11 working days Rural: 6-12 working days Outlying: 7-13 working days

What's a Metro Area?

Sydney	2000, 2007 - 2050, 2060 - 2099, 2100 - 2200, 2203 - 2210, 2216 - 2223
Melbourne	3000, 3002 -3004, 3000, 3006, 3008, 3011 - 3016 3019 - 3020, 3031 - 3032, 3034, 3039 - 3042, 3044 - 3046 3051 - 3056, 3058 - 3060, 3065 - 3073, 3078-3079 3081, 3084 - 3085, 3087, 3101 - 3104, 3108 - 3109, 3121 - 3131 3141 - 3151, 3161 - 3163, 3165 - 3167, 3181 -3194, 3204 - 3207
Brisbane	4000 - 4014 4017 - 4018, 4030 - 4032, 4034 - 4037 4051, 4053 - 4055, 4059 - 4061, 4064 - 4070 4073 - 4078, 4101 - 4113, 4115 - 4116 4119 - 4123, 4127, 4151 - 4159, 4161 4169, 4170 - 4174, 4178 - 4179
Perth	6000 - 6001, 6003 - 6012, 6014 - 6038 6050 - 6067, 6072 - 6074 6077 - 6078, 6090, 6100 - 6110 6147 - 6163, 6800, 6803, 6809, 6817 6820, 6827, 6830 - 6832, 6832, 6837 - 6850 6865 , 6872, 6892, 6900 - 6926 6929, 6931 - 6947, 6951 - 6952 6954 - 6961, 6963 - 6970. 6979 - 6983

Countries

We deliver to the following countries:

Countries	Order value below $50	Order value $50 or over
Argentina	$2.99	$2.99
Australia	See Above	Free
Brazil	$2.99	$2.99
Canada	$1.99	Free
Hong Kong	$4.99	$4.99
Indonesia	$4.99	$4.99
Israel	$4.99	$4.99
Japan	$4.99	$4.99
Malaysia	$4.99	$4.99
New Caledonia	$4.99	$4.99
Papua New Guinea	$4.99	$4.99
Singapore	$4.99	$4.99
South Korea	$4.99	$4.99
Taiwan	$4.99	$4.99
Thailand	$4.99	$4.99
USA	$1.99	Free
Vanuatu	$4.99	$4.99
Vietnam	$4.99	$4.99

Payment

You can pay for your order using your credit/debit card or through PayPal. We accept Mastercard, Visa and American Express, you also have the option to pay via PayPal Express Checkout. 

* We work with UK banks, and that means that sometimes there might be a small international processing fee. Check with your bank before you place an order so you're safe!

**Certain items cannot be delivered outside of the UK mainland because of their size or weight but those are few and far between. We'll always let you know as soon as possible.

Regional Games/Consoles

All of our games will be compatible with PAL consoles which means they will work on (Australia) consoles, unless stated otherwise on the listing. A region-specific PSN/Xbox Live/Nintendo Network account may be required when ordering an item that contains downloadable content

All PS4, Xbox One, Switch, PS3, DS, PSP and Vita games are not region locked and will work in any country.

International Disruption

Unfortunately, due to COVID 19 there are additional delays of between 25-33 days to the following countries: Isreal